Vardis Proud To Support Continuum Global Solutions Appointing Ron Gillette As the New CEO
Ron Gillette CEO of Continuum Global Solutions
Ron Gillette joined Continuum as Chief Executive Officer in July 2020. Ron has three decades of experience leading global BPO and IT operations.
Most recently, Ron was the Chief Operating Officer of WNS Global Services Pvt. Ltd., where he led operations, IT, sales, marketing, and capability creation and played a key role in growing WNS from 20,000 to 40,000 employees while doubling revenue and increasing profits by 50 percent.
Ron also held leadership roles with Xerox Services Europe, Accenture, Deloitte, Ernst & Young, and EDS Russia. Ron is a graduate of the U.S. Military Academy at West Point and holds an MBA from Marymount University. He lives in Mooresville, NC with his wife and family.
“We are delighted to have Ron join us to lead Continuum to new heights,” said Darryl Smith, President, Global Portfolio Operations at Skyview Capital. “Continuum has a long history of innovation and leadership in the customer care marketplace with long-standing clients around the world. Having successfully pivoted to a Work at Home (WAH) operation in the wake of COVID-19, Continuum is well positioned to meet client needs and ensure business continuity with a hybrid onsite and WAH service model. Ron is the ideal leader to capitalize on that momentum and the significant growth opportunities ahead.”
“I am incredibly excited to assume this new role and for the future of Continuum Global Solutions,” said Gillette. “We have an exceptionally talented team that has taken decisive actions to transform the business and innovate our service model to unlock future growth opportunities. The engine behind Continuum’s success is its people, who are recognized among the best trained and equipped customer service agents in the world. We will continue to invest in our people so they can focus on delivering the best possible service and value to our clients.”
Continuum Global Solutions provides customer care and call center services to Fortune-500 clients and other top companies worldwide, leveraging world class voice, chat, email, and social technologies. Continuum Global has over 15,000 employees in major international markets and serves tier 1 clients across multiple industry verticals. The Company is owned by Skyview Capital LLC, a privately-held investment firm in Los Angeles which combines entrepreneurial acumen with focused expertise and resolve.